Shipping policy
🚚 SHIPPING OVERVIEW
We process and ship orders as quickly as possible to ensure a smooth shopping experience.
All orders are handled by our fulfillment team and shipped using reliable carriers.
⏱️ PROCESSING TIME
Orders are typically processed within:
- 1–3 business days
Processing time may be extended during peak seasons or holidays.
🌍 SHIPPING TIME
Estimated delivery times:
- Domestic shipping: 3–7 business days
- International shipping: 7–21 business days
👉 Please note that delivery times are estimates only and are not guaranteed.
📦 SHIPPING CARRIERS
We work with trusted logistics providers, which may vary depending on destination, including:
- Local postal services
- International courier services
Tracking information will be provided once your order is shipped.
⚠️ CUSTOMS & IMPORT DUTIES
For international orders:
- Customs duties or import taxes may apply depending on your country
- These fees are the responsibility of the customer
We are not responsible for delays caused by customs clearance.
📍 ADDRESS RESPONSIBILITY
Customers are responsible for providing correct shipping information.
We are not responsible for:
- Incorrect addresses
- Lost packages due to incorrect details
- Failed delivery attempts caused by customer error
📦 DAMAGED OR LOST PACKAGES
If your order arrives damaged or is lost in transit:
Please contact us with:
- Order number
- Photos (if applicable)
- Tracking number
We will assist in resolving the issue with the carrier.
🔁 SHIPPING DELAYS
Delays may occur due to:
- Customs inspection
- Weather conditions
- Carrier delays
- Peak season volume
👉 These are outside our control.
📩 CONTACT
For any shipping-related questions: